Privacy Policy

1. Who we are

Zelcor Holdings LLC, 2632 Harvest Road, Axtell, KS 66403, United States, is the controller of personal information collected through this website. Contact us at infos@zelcorholdings.com or +1 747-236-0713.

2. Information we collect

• Order information: name, email address, phone number, delivery address and the items ordered.
• Account information: name, email address and a password if you choose to create an account.
• Correspondence: messages you send us by email or through the contact form.
• Technical information: limited data your browser sends, such as device type and pages viewed, used to keep the site working.

We do not collect card numbers on this website. Payment instructions are issued by invoice, and any payment details you provide go to the payment provider named on that invoice.

3. Why we use it

• To take, pack, dispatch and track your order.
• To answer your questions and handle returns or claims.
• To keep records required for tax and accounting purposes.
• To protect the site against misuse.

We do not sell personal information, and we do not send marketing email unless you ask us to.

4. Where your data is stored

Your cart, account details and order history on this store are held in your own browser's local storage on the device you use. Information you send us by email or invoice is held in our business systems in the United States. Anyone with access to your device may be able to see your cart and order history, so take care on shared computers.

5. Sharing

We share only what is needed with delivery carriers, our accountants and payment providers, and with public authorities where the law requires it. Each is permitted to use the information solely for that purpose.

6. Retention

Order and invoice records are kept for as long as tax law requires, normally seven years. Correspondence is kept for two years. Browser-stored data stays until you clear it or sign out.

7. Your choices and rights

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You may also object to a particular use. Email infos@zelcorholdings.com and we will respond within 30 days. Depending on where you live, you may have additional rights under state privacy laws.

8. Children

This store is intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

9. Changes

If we change this policy we will update the date above and, where the change is significant, note it on this page. See also our Cookie Policy.